mybacs® Rewards - We reward your loyalty!
Your benefits as a mybacs® Rewards Member
Questions & Answers
What is mybacs® Rewards?
We would like to thank you with our mybacs® Rewards loyalty program. You can collect points through a variety of interactions and redeem them as a percentage discount on your favorite products in our shop. Your participation in our mybacs® Rewards loyalty program is of course free of charge and does not involve any obligations.
How can I participate in the loyalty program?
It's very simple: Register here for free and create your account. After successful registration, we will credit your first 100 points to your account and you can start collecting and redeeming them straight away.
Wann werden Punkte meinem Konto gutgeschrieben?
Bitte beachte, dass es bis zu 24 Stunden dauern kann, bis unser System die Punkte für Interaktionen vollständig erfasst. Bei allen Einkäufen gilt: Deine Punkte werden gutgeschrieben, sobald deine Bestellung versendet wurde.
How can I redeem my points?
Log in to your customer account. There you can see your current points balance and your available discounts. Shop for your favorite products as usual. You can redeem your discount code during the ordering process, before you complete your order. 1,000 points = 10%, 1,500 points = 15%, 2,000 points = 20%, 2,500 points = 25% The loyalty discount is tied to a minimum order value of €39 and can be applied to all products. No additional discount code can be applied when redeeming your loyalty points.
How many points do I need to get a discount?
As soon as you have collected 1,000 points, you can look forward to your first reward level and thus your first discount of 10%. The more points you collect, the higher your discount will be.
When do my points expire?
Your points will automatically expire after 12 months if you have not redeemed them by then. After that, a new 12-month collection period begins.
What advantages do I have as a subscriber?
As a subscription customer, you can enjoy several benefits. For example, depending on the product, you can save up to 25% compared to a one-time purchase, you also benefit from the mybacs® subscription benefits and, as a mybacs® Rewards member, you also collect twice as many points as everyone else with every purchase.
I signed up for mybacs® Rewards but didn't receive any points.
Points are only credited for purchases made after you have signed up for mybacs® Rewards. Sometimes it takes a few hours - please be patient. If the points do not appear, contact support@mybacs.com. If necessary, we can add them manually.
Earn your first 100 points:
Register with just a few clicks & easily earn your first 100 points.