1 Cancellation Policy

 

The cancellation period within the meaning of the cancellation policy begins in the case of a one-off purchase upon receipt of the goods or receipt of the last partial delivery of the goods (Section 356 Paragraph 2 No. 1 b) BGB) and in the case of regular deliveries of (similar) goods (Section 356 Paragraph 2 No. 1 d) BGB) by way of a subscription upon receipt of the first item of the subscription.

 

1.1 Cancellation policy for one-time purchases

 

cancellation policy

 

right of withdrawal

 

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the last goods. To exercise your right of withdrawal, you must inform us: mybacs Vertriebs GmbH, Infanteriestraße 11a, D-80797 Munich, email: info[at]mybacs.com, telephone: +49(0)91147558163, by means of a clear declaration (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the attached sample withdrawal form for this purpose, but this is not mandatory. To meet the withdrawal deadline, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

 

consequences of revocation

 

If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choosing a different type of delivery than the inexpensive standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier. You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period. You will bear the direct cost of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

1.2 Cancellation policy for regular deliveries

 

cancellation policy

 

right of withdrawal

 

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the first (similar) goods. To exercise your right of withdrawal, you must inform us: mybacs Vertriebs GmbH, Infanteriestraße 11a, D-80797 Munich, email: info[at]mybacs.com, telephone: +49(0) 91147558163, by means of a clear statement (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the attached sample withdrawal form for this purpose, but this is not mandatory. To meet the withdrawal deadline, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

 

consequences of revocation

 

If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choosing a different type of delivery than the inexpensive standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier. You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period. You will bear the direct cost of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

 

2 Exclusion of the right of withdrawal

 

There is no right of withdrawal:

 

2.1 for contracts for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;

 

2.2 for contracts for the supply of goods which are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;

 

2.3 Contracts for the supply of goods which are liable to spoil quickly or whose expiry date would be quickly exceeded.

 

3 Sample cancellation form

 

We inform you about the model cancellation form as follows:

 

sample cancellation form

 

(If you want to cancel the contract, please fill out this form and send it back.)

 

To

 

mybacs Vertriebs GmbH

Infanteriestraße 11a

D-80797 Munich

E-Mail: info[at]mybacs.com

 

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the

following goods (*)/provision of the following service (*)

 

________________________________________________________________________________

Ordered on (*)

 

________________________________________________________________________________

received on (*)

 

________________________________________________________________________________

Name of the consumer(s)

 

_________________________________________________________________________________

address of the consumer(s)

Signature of the consumer(s) (only if notification is on paper)

 

_________________________________________________________________________________

Date

(*) Delete as appropriate